A mobile ordering site that allows customers to create customized teas on the web as a tool for eliminating waiting time before ordering at Lipton TEA STAND stores. The self-ordering system allows customers to select an arrangement from the "Limited Menu," "Enjoy with Fruits," "Enjoy with Milk," etc., and then complete their original customized menu by selecting their favorite toppings, such as syrups and fruits. Since the menu can be decided in advance, the customer only needs to show the screen to complete the order at the store.

Summary

Amidst various changes in the business environment, lipton tea stands stores also faced the challenge of reducing the time spent in the store. To solve this problem, the spa mobile ordering site was built as a tool to eliminate the time customers spend waiting to order, so that they can decide on the menu before visiting the store and complete their order immediately at the store without spending time at the counter. The result is not only a reduction in user stress, but also an improvement in store productivity.