About Privacy Mark

The privacymark system is a "business operator certification system for personal information protection" approved by the japan information processing development corporation (JIPDEC), an affiliated organization of the ministry of economy, trade and industry. The certification is based on the JIS Q 15001 standard, and the use of the privacymark is authorized for the business activities of the applicable business entities.
eLife was granted and certified by JISA(Japan Information Service Industry Association)
 on june 15, 2004, after document examination and on-site inspection. We have ensured that all of our executives and employees (temporary, part-time, and part-time workers, etc.) are aware of the following information regarding the handling and protection of personal information.

*For details of the PrivacyMark® System, please visit the PrivacyMark® System website of the PrivacyMark Office of the Japan Information Processing Development Corporation (JIPDEC).

Privacy Policy

Philosophy of Personal Information Protection

eLife Inc.Our mission is to contribute to society at large by creating new value through the establishment of interactive and organic relationships between companies and their customers.
As a company involved in the online communication domain, the handling of information is fundamental to our business activities, and we always strive to respect human rights and handle information appropriately based on the spirit of legal compliance. In particular, we take the utmost care with respect to personal information, which we consider to be the most important information among all the information we handle.
Based on the following protection policy, we will implement a personal information protection management system, and all employees will work together to ensure the appropriate handling of personal information.


Acquisition, use and provision of personal information

  • We will acquire personal information through legal and fair means.
  • We will use personal information only to the extent necessary to achieve the purpose of use.
  • We will obtain your prior consent before providing your personal information to any third party.
  • We will not use acquired personal information for any other purpose. We will also take measures to this end.
  • If it becomes necessary to use the information for purposes other than the intended use, we will use the information only after obtaining your re-consent for the new purpose of use.

2. with respect to laws and regulations, guidelines and other norms established by the government (hereinafter referred to as "laws and regulations, etc.") With respect to

  • We will endeavor to keep abreast of laws and regulations related to the business of handling personal information, and will ensure that all employees engaged in our business (hereinafter referred to as "employees") are aware of and comply with such laws and regulations.

3. security control of personal information

  • In order to prevent various risks such as unauthorized access to personal information, leakage, loss, or damage of personal information, we will establish and maintain a system to take prompt corrective measures for the safe management of personal information.
  • We will conduct inspections and promptly correct any violations or accidents that are discovered, and take preventive measures against weak points.
  • We will provide thorough safety training to all employees.

Complaints, consultations, etc.

  • For complaints and consultations regarding the handling of personal information, we have established a Personal Information Inquiry Desk and built a system that enables us to respond promptly and in good faith.

5. regarding continuous improvement

  • Our personal information protection management system monitors and audits compliance with internal rules for the protection of personal information to detect violations, incidents, accidents, and weak points, and is reviewed by management. This will be reflected in management measures and internal rules, and efforts will be made to continuously improve the personal information protection management system.

6. other

  • This site uses SSL (Secure Socket Layer) encryption for the secure exchange of personal information and other data requiring protection.

First edition enacted January 1, 2004
Last revised June 1, 2023
eLife Inc.
Representative Director Seiichiro Fujiwara

For inquiries about the content of our privacy policy, please contact
eLife Inc. Personal Information Inquiry Desk
Theater West 2F, 4-21-1 Sendagaya, Shibuya-ku, Tokyo 151-0051, Japan
E-mail address: privacy-info@elife.co.jp
Person in charge of personal information: Personal Information Protection Manager Director in charge of general affairs

Handling of Personal Information

Regarding the purpose of use of personal information, etc.

Type of Personal Information Purpose of Use Disclosure Category
Personal information about customers - Provision of LA VIDA services
- To provide information on events such as seminars and exhibitions, to provide information on products and services and promotional materials, to propose or provide products and services, to introduce sales and service contact points, etc.
- Research and analysis for the provision and development of better products and services
- Provision of maintenance and support
- To communicate, cooperate, negotiate, and execute contracts with customers, and to request performance
- To act as an intermediary with business partners
disclosure (legal)
Personal information concerning our business partners Contacting, cooperating with, negotiating with, fulfilling contracts with, and demanding performance from our business partners disclosure (legal)
Personal information obtained in the course of sales activities - Provision of information related to events and seminars
- To provide information on related products or services in our business, and to conduct research, analysis, publicity, and advertising work commissioned by our business partners.
disclosure (legal)
Information about candidates and applicants for employment Recruitment selection and contact disclosure (legal)
Employee Information Employment management, including human resources and general affairs disclosure (legal)
Information about contracted staff - Contract review and communication
- Liaison, cooperation, negotiation, contract performance, performance claims, etc. with contracted staff in our business
disclosure (legal)
Personal information of the person who made the inquiry - Inquiry support disclosure (legal)
Personal information entrusted by business partners To execute contracts with our business partners and to perform operations based on the contents entrusted to us by our business partners. Not disclosed
Information received from recruitment agencies and job information websites regarding potential employers and job applicants. Recruitment selection and contact Not disclosed

[Regarding measures taken for the secure management of retained personal data

Formulation of basic policy In order to ensure the proper handling of personal data, we have established a personal information protection policy, which is published in this document.
Establishment of discipline in the handling of personal data Establish and implement personal data handling regulations for each stage of acquisition, use, storage, provision, deletion/disposal, etc., including handling methods, responsible persons/persons in charge, and their duties.
Organizational Safety Control Measures Establish a person responsible for the handling of personal data, as well as the employees who handle personal data and the personal data handled by such employees.
Personnel safety control measures Provide regular training to employees on matters to keep in mind regarding the handling of personal data.
Sign information protection agreements with employees and include related matters in employment regulations.
Physical Safety Control Measures In the area where personal data is handled, access control for employees is implemented, and measures are taken to prevent unauthorized persons from viewing personal data.
Technical Safety Control Measures Implement access control and limit the scope of persons in charge and personal information databases handled.
Understanding the external environment Personal information and other information may be stored using cloud services.
We make every effort to confirm that such cloud services have appropriate access control, and also to understand the personal information protection systems in these countries and regions. 2

*1:Some data centers may have their regions distributed around the world for security reasons and not publicly announced, so it is practically difficult to know all the regions.
*2:For the reason of *1, it is practically difficult to know the personal information protection systems of all regions. However, we try to select services that have obtained highly reliable certifications such as ISO/I e-commerce27001, ISO/I e-commerce27017, ISO/I e-commerce 27018.

Provision of Personal Information to Third Parties

We will not provide your personal information to third parties except as required by law.

Outsourcing the handling of personal information

In order to provide better service to our customers, we may outsource a part of our business operations and entrust personal information to a subcontractor. In this case, we will select a subcontractor that is deemed to handle personal information appropriately, and will make necessary arrangements in contracts and other agreements to prevent leakage of personal information by appropriately managing personal information and maintaining confidentiality, and will have the subcontractor implement appropriate management.

Voluntary provision of personal information and handling of information not provided

We may ask for your name, e-mail address, and other information to identify and contact you for the purpose of providing paid or free services, such as document requests and consulting services. We may also ask for information related to personal attributes (e.g., age). Although the information you provide is voluntary, we may not be able to provide all or part of the service if you do not answer certain questions.

Regarding the Procedure for Requesting Disclosure, etc.

With respect to retained personal data held by the Company, the Company may receive requests from the individual or his/her representative for notification of purpose of use, disclosure, correction, addition or deletion of content, suspension of use, elimination, suspension of provision to a third party, or record of provision to a third party (hereinafter referred to as "Requests for Disclosure, etc."). "Disclosure, etc.") The following is the procedure to be followed when we respond to a "Request for Disclosure, etc.".

1. contact for requests for disclosure, etc.

For requests for disclosure, etc, Personal Information Disclosure Request Form by any method that is convenient for you (e-mail, fax, mail, etc.).
When submitting by mail, please use a method that allows us to confirm a record of delivery, such as delivery recorded mail or registered mail.
We would appreciate it if you could write "Request for Disclosure of Personal Information Enclosed" in red ink on the envelope.
If you wish to attach the form to an e-mail, please contact us.

2. Documents to be submitted with a request for disclosure, etc.

To make a request for disclosure, etc, Personal Information Disclosure Request Form Please fill in all the prescribed items on the "Request Form for Disclosure of Personal Information".
In principle, we will respond to requests for disclosure of retained personal data in the manner designated by the person in question. Disclosure may be made by electromagnetic record, in writing, or by any other method determined by the Company, Personal Information Disclosure Request Form Please specify in the space provided on the "Request Form for Disclosure of Personal Information, etc.".
If disclosure by the method indicated by the person in question would require a large amount of money or impose a significant burden on the Company, the Company may have no choice but to disclose the personal information by the method decided by the Company.


We will verify the identity of the person making the Request for Disclosure, etc. by telephone. However, if we are unable to verify the identity of the person making the request by telephone, we may ask the person to present a copy of his/her driver's license, certificate of residence, health insurance card, or the like.

4. Request for Disclosure, etc. by Proxy

If you wish to authorize a representative to make a request for disclosure, etc, Personal Information Disclosure Request Form Please prepare the following documents in addition to the "Request Form for Disclosure of Personal Information".

(1) Documents to verify the identity of the agent (copy)
One of the following: driver's license, copy of certificate of residence, or certificate of health insurance coverage
*Please prepare a copy with the registered domicile filled in.

(2) A letter of attorney (The applicant must affix his/her seal to the letter of attorney and attach a certificate of seal registration of his/her seal impression. If the proxy is a legal representative such as a person with parental authority, a document showing the relationship with the principal may be submitted in place of the letter of attorney.)

5. Fees for requests for disclosure and notification of purpose of use

A fee of 500 yen (including tax) will be charged for each request for disclosure of personal information and notification of purpose of use.
To pay the fee, please transfer 500 yen (including tax) by bank transfer.
*We will provide you with the bank account information for the bank transfer upon verification of your identity.
Please bear the bank transfer fee.
Please note that we will not be able to disclose the information or notify you of the purpose of use if the fee is insufficient or if we cannot confirm the transfer.

6. Method of Response to Requests for Disclosure, etc.


7. Name of the authorized personal information protection organization and contact for complaint resolution

If you are not satisfied with our response, you may file a complaint with the following "authorized personal information protection organization".
◆Japan Institute for Promotion of Digital Economy and Community (JIPD e-commerce)
Secretariat of the Authorized Personal Information Protection Organizations
Roppongi First Building, 1-9-9 Roppongi, Minato-ku, Tokyo 106-0032, Japan
03-5860-7565 / 0120-700-779

If you have any questions, or if you have any complaints or inquiries regarding the personal data held by us, please contact us at the following address.

eLife Inc. Personal Information Inquiry Desk
2F Theatre West, 4-21-1 Sendagaya, Shibuya-ku, Tokyo 151-0051, Japan
E-mail address: privacy-info@elife.co.jp
Person in charge of personal information: Personal Information Protection Manager, Director in charge of general affairs